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Training Specialist
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Company Description
Credit+ is a next-generation consumer lending company, launching in Morocco in 2025. With a mission to enhance financial inclusion, Credit+ offers fully digital, fast, and tailored credit solutions to meet the real needs of every customer. Supported by advanced technology and local expertise, Credit+ redefines consumer lending by providing a simple, transparent, and responsible credit experience. Aligning with Morocco's National Financial Inclusion Strategy, Credit+ is committed to expanding access to underserved populations. As a part of SFS Credit Plus, the company is powered by a visionary and committed team working to make credit more accessible and human.
Key Responsibilities:
- Determination of the need for personnel training and development
- Development and implementation of post-training activities in order to consolidate knowledge and develop skills
- Planning, development and control of assessment activities (assessments, certification, testing, calibration sessions, etc.)
- Educational programs and training creation
- Conducting training activities on the product (both primary and infinite ongoing training process)
- Development employees soft skills
- Post-training support
- Training effectiveness regular analysis delivery
- Prepare & report in Weekly, Monthly and Quarterly business reviews
Qualification Requirements:
- 3 years of experience in developing and conducting trainings, seminars, training programs
- An advantage will be experience as a trainer in the financial sector (banks, collection companies)
- Personal qualities: responsibility, diligence, openness to new things, curiosity, initiative, creative thinking
- Ability to work under pressure in a fast-paced environment, with a strong focus on customer satisfaction
- Excellent communication, engagement and people development skills
- Completed higher education (preferably in the field of personnel management, pedagogy, psychology, sociology)
- Additional training-related education will be a plus (Course of a corporate trainer)
- Excellent presentation and public speaking skills
We consider as a plus:
- previous startup experience
- knowledge of consumer finance and landing industry, especially fintech
- ment abilities, with attention to detail.
- Bachelor's degree in Education, Human Resources, or a related field is preferred.
- Experience in the financial or consumer lending sector is a plus.
- Proficiency in both English and French is advantageous.
