Sales Support Professional

il y a 7 heures

Casablanca, Maroc beBeeCareer Temps plein
Customer Service Representative

We are seeking a highly skilled and experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service via phone, email, and chat.

The ideal candidate will have excellent communication skills, both written and verbal, and the ability to effectively resolve customer complaints in a professional and courteous manner.

You will work closely with customers to understand their needs and provide solutions that meet their expectations. Your goal will be to deliver 'Extraordinary Experiences' to our customers, exceeding their expectations and building long-term relationships.

This is an exciting opportunity to join a dynamic team and make a meaningful impact on our customers' lives. If you are passionate about delivering outstanding customer service and possess the skills and experience required for this role, we encourage you to apply.

About the Role

This is a full-time position that requires a high level of energy and enthusiasm. You will be working in a fast-paced environment, handling multiple customer inquiries simultaneously and meeting or exceeding performance targets.

The successful candidate will be fluent in French and English, both written and spoken. You will also possess good knowledge of computer technology and research skills, with the ability to identify how Dell Technologies' products and services align with customer/partner needs.

  • Fluent communication skills in French and English

  • Good understanding of computer technology

  • Research skills, curiosity about business components, and good problem-solving skills

  • Capacity to be a results-oriented teammate

Benefits

As a valued member of our team, you can expect:

  • A competitive salary and benefits package

  • Ongoing training and development opportunities

  • A collaborative and supportive work environment

We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. Join us to build a future that works for everyone because Progress Takes All of Us.

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