Senior Pre Sales Engineer

Il y a 59 minutes

Casablanca, Casablanca-Settat, Maroc Diebold Nixdorf Temps plein
Description

Expect more. Connect more. Be more at Diebold Nixdorf.  Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. 

Partners with sales colleagues in the development and closing of sales opportunities. Serves as technical subject matter expert and consults the sales team and client on DN product and service offerings. Assists in the sales cycle from discovery to close. Designs customer solutions that achieve business and financial goals as well as meet or exceed client business and functional requirements. Documents detailed client requirements and initiates any required scoping efforts or planning with internal partners to ensure successful solution delivery. Evaluates product performance, market needs and client satisfaction, providing feedback to product teams to ensure continuous improvement and enhancement of the company's product and services portfolio. Conducts live and remote demonstrations and makes presentations to prospective customers clearly articulating the value proposition.

Responsibilities
  • Provides higher level SME/Pre-Sales Engineering support for an assigned base of mid-size and moderately complex customers in EMEA (Europe, Middle East and Africa).
  • Provides pre-sales design and application support for company products and services through ongoing interaction with the Sales team and with product and operations teams.
  • Actively participates from a technical perspective and helps the Sales team achieve and exceed targeted revenue goals.
  • Generates accurate and timely design configurations for customer sales quotations.
  • Conducts technical interviews with customers to clearly define needs.
  • Coordinates internal technical resources to develop sales proposals and presentations and respond to requests for proposals (RFPs) on complex, high-end solutions.
  • Develops and delivers technical presentations to internal / external groups.
  • Provides technical assistance, based on customer feedback and product performance, to Product Management, Marketing and Sales teams.
  • Participates in internal meetings to create product packages, communicate and coordinate sales projects across departments, implement new products, solve problems and keep up-to-date with the company's information.
Qualifications

Required Qualifications

  • Diploma or equivalent work experience required.
  • Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Pre Sales Engineering.
  • High level business French and English skills (Written and spoken).
  • Possess a high level of oral and written communication, presentation, critical thinking and strategic planning skills 
  • A proven track record for meeting and exceeding performance objectives 
  • Excellent conceptual and technical understanding of their domain of expertise 
  • Experience with a CRM system, preferably
  • Strong competence in customer facing environment and the ability to communicate to executives on specific practice from a business perspective
  • Ability to identify, structure and articulate solutions both tactically (situational basis) and strategically; with the ability to recognize patterns of needs
  • Position will require up to 50% travel 
  • Other duties as assigned or required

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