Residential Facilities Manager: Open to Candidates Based in Morocco

Residential Facilities Manager: Open to Candidates Based in Morocco (Fully Remote) Company: LODU SARL

Company Location: Sanem, Luxembourg (REMOTE)

Job Type: Full-time

Salary: 193,440 MAD per year (equivalent to MAD 93/hour)

Schedule: Monday to Friday, 8-hour shifts (weekend work may be required).

About Us

LODU SARL is a growing real estate company based in Luxembourg, specializing in the acquisition, management, and development of residential properties. We are committed to providing high quality services to our clients and partners, with a strong focus on innovation, sustainability, and excellence. As we expand our operations, we are looking for a passionate and skilled Residential Facilities Manager to join our team remotely, from Morocco.

Job Overview

We are looking for a highly organized, customer-focused, and adaptable Residential Facilities Manager to oversee the day-to-day operations of our diverse property portfolio. In this role, you will be instrumental in ensuring the smooth and efficient management of our residential properties, delivering exceptional service to both tenants and stakeholders.

Key Responsibilities

Rent Collection and Meter Reading (Utilities):

• Supervise rent collection processes, ensuring adherence to established procedures.
• Review meter reading activities for utility consumption and ensure accurate billing to tenants.
• Provide guidance on managing utility accounts and timely payments to suppliers.

Loans:

• Provide guidance and support in researching and evaluating loan options to secure financing for property acquisitions and development projects.
• Review loan applications and documentation, ensuring completeness and accuracy.
• Monitor the loan process, including negotiations, approvals, and disbursements, providing guidance as needed.
• Ensure compliance with loan agreements and repayment terms.

Tenant Relations and Occupancy Management:

• Supervise tenant relations processes, providing guidance and support to the team.
• Review and provide input on thorough tenant screenings, including background checks, credit checks, and reference verification.
• Ensure proper rent collection procedures are followed and manage delinquencies, providing guidance to the accounting team as necessary.
• Supervise marketing and advertising efforts for available properties, providing guidance on creating compelling property listings and conducting property tours for residential properties.
• Review tenant screening processes, including background checks, credit checks, and reference verification, to ensure the selection of qualified tenants.
• Provide guidance and support for move-in and move-out processes, including inspections, lease agreements, and security deposit handling.
• Analyze property occupancy rates and provide strategies to minimize vacancies and maximize rental income for residential properties.

Connections (Water, Electricity, Gas, Broadband) with Utility and Suppliers:

• Provide oversight for establishing and maintaining connections with utility providers for water, electricity, gas, and broadband services.
• Review the coordination of the setup and disconnection of utility services for properties.
• Review the management of relationships with suppliers to ensure timely and reliable services.

Lease Management :

• Supervise lease management processes, providing guidance and support to the team.
• Oversee lease administration, including lease negotiations, lease renewals, and lease terminations for residential properties.

Staging Properties (Decoration):

• Supervise the staging of properties for rent or sale.
• Review the selection and arrangement of furniture, decor, and accessories to enhance the appeal of the properties.
• Provide guidance on working with contractors and vendors to execute staging plans.

Insurance: Cars, Claim Management:

• Provide guidance on arranging insurance coverage for company vehicles.
• Oversee the handling of insurance claims and coordination with insurance providers.
• Ensure proper maintenance of records and documentation related to insurance policies and claims.

Quotations: Appliances, Services, Cars, Materials:

• Review the process of obtaining quotations for various requirements, including appliances, services, cars, and materials.
• Provide guidance on evaluating quotations, negotiating pricing, and making informed purchasing decisions.
• Review the maintenance of records of quotations and purchase orders.

Property Maintenance and Repairs:

• Supervise property maintenance and repair activities, ensuring effective coordination with vendors and contractors.
• Conduct periodic reviews of property inspections to identify maintenance needs and provide guidance on addressing them promptly for residential properties.
• Monitor and provide guidance on emergency maintenance requests, ensuring timely resolution and minimal disruption to tenants.
• Oversee the implementation of preventive maintenance programs to protect property investments.

Cleaning:

• Oversee the cleaning of properties, ensuring cleanliness and hygiene standards are met.
• Review the coordination of cleaning schedules and inspections.
• Provide guidance on managing relationships with cleaning contractors and suppliers.

CCTV Cameras:

• Supervise the installation and maintenance of CCTV camera systems for properties.
• Monitor camera footage and ensure the security and safety of the properties.
• Review the coordination of repairs and upgrades as needed.

Planning Applications and Development:

• Provide guidance and oversight in managing planning applications for property development and renovations.
• Liaise with local authorities and consultants to ensure compliance with planning regulations.
• Supervise and oversee development projects, including budgeting, scheduling, and contractor management.

Compliance and Regulations:

• Stay updated on local property management laws, regulations, and industry best practices, and communicate relevant information to the team.
• Provide guidance on ensuring compliance with all applicable regulations, including health and safety requirements.
• Review and approve proper documentation, including lease agreements, tenant records, and property inspection reports.

Financial Management and Reporting Payments:

• Provide oversight for property budgets, track income, and expenses, and monitor financial performance for residential properties.
• Review financial analysis reports, including rent reviews, lease renewals, and expense management, providing insights and recommendations to optimize property profitability.
• Ensure accurate and timely record-keeping and financial documentation, providing guidance to the team.

Accountancy:

• Provide oversight and guidance to the accounting team to ensure accurate financial record-keeping and reporting.
• Review the provision of necessary documentation and information for financial audits.
• Review the preparation of financial statements and reports.

Skills and Qualifications

• Bachelor's degree in business administration, real estate, or a related field is preferred.
• Proven experience in managing diverse residential properties, including experience in loans, rent collection, connections with utilities and suppliers, insurance management, quotations, accountancy, grants, staging properties, cleaning, CCTV cameras, and planning applications.
• Strong understanding of property management principles, practices, and regulations, particularly in Ireland.
• Excellent project management and organizational skills.
• Ability to effectively handle multiple responsibilities and prioritize tasks.
• Familiarity with property management software and tools.
• Knowledge of local real estate market trends, rental laws, and planning regulations.
• Solid financial acumen and proficiency in financial analysis.
• Strong problem-solving, decision-making, and negotiation abilities.
• Exceptional communication skills, both verbal and written.
• Strong customer service orientation and ability to build and maintain positive relationships.
• Fluent in English

Benefits

• Competitive salary
• Fully remote role with flexible working schedule
• Opportunity to grow within a fast-paced and expanding real estate business
• International and supportive team environment

How to Apply

We are excited to meet driven individuals who are passionate about real estate

Please apply directly by sending your CV in ENGLISH to

And click the "Apply Now" button on Indeed to submit your CV. We look forward to reviewing your application

LODU SARL is an equal opportunity employer. We welcome applications from all qualified individuals regardless of nationality, background, or location.

Job Type: Full-time

Pay: 15,500.00DH - 16,500.00DH per month