Product Manager
il y a 1 semaine
Belkatours est une agence de voyages et tour-opérateur marocaine.
Nous proposons des circuits organisés à dates fixes vers plusieurs destinations, ainsi que des voyages sur mesure. Notre équipe dynamique place l'innovation, la satisfaction client et la qualité du service au cœur de ses priorités.
Mission principale :
Le Responsable Produits conçoit, structure et met à jour les offres de voyages (groupes & à la carte). Il négocie les tarifs avec les prestataires, garantit la rentabilité et veille à la qualité de l'expérience client.
Tâches principales :
Élaborer les programmes de voyages (itinéraires, tarifs, fiches produits détaillées).
Négocier avec les fournisseurs (hôtels, transporteurs, DMC étrangers, guides, etc.).
Créer des packages attractifs et rentables adaptés au marché.
Former les conseillers voyages sur les nouveaux produits.
Analyser les retours clients et améliorer continuellement les offres.
Suivre les tendances du marché pour développer de nouvelles destinations.
Collaborer avec le département marketing pour la mise en avant des produits.
Profil recherché :
Bac +3 à Bac +5 en tourisme.
Minimum 2 ans d'expérience en agence de voyages, tour-opérateur ou DMC.
Excellente connaissance des destinations internationales et des fournisseurs.
Capacité d'analyse, de planification et de négociation.
Parfaite maîtrise du français (oral et écrit) – l'anglais est un atout important.
Esprit d'équipe, rigueur, et passion pour le voyage.
Avantages :
Salaire de 7000 MAD + prime de performance trimestrielle selon les résultats.
Environnement de travail collaboratif.
Formation continue sur les outils digitaux et les destinations.
Prime de performance trimestrielle selon les résultats.
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