Emplois actuels liés à E-commerce Customer Support Specialist - Rabat, Rabat-Salé-Kénitra - Hire Hangar
-
customer service representative
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc E-Call Services CALL BPO WEB Temps pleinE-Call Services is a multilingual call and processing center that places human values at the heart of its mission.To support our growth and develop together, apply nowType of Assignment:Incoming calls, emailing, e-chatMission:Provide daily support to clients via phone, email, or chat by offering clear and precise information to meet their...
-
Healthcare Specialist
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc VISIONARY EXECUTIVE RECRUITMENT Temps pleinVISIONARY EXECUTIVE RECRUITMENTRabatCDIÀ distanceil y a 1 heure(s)Role DescriptionThis is a part-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Daily tasks involve responding to emails, calls, or chat...
-
Technicien support
il y a 2 jours
Rabat, Rabat-Salé-Kénitra, Maroc AYOURIS Temps pleinNous recrutons : Technicien / Agent de support (Helpdesk)Localisation :RabatPermis de conduire exigéVous êtes passionné(e) par le support technique et la relation client ? Rejoignez notre équipe et contribuez à la mise en œuvre de solutions innovantes chez nos clients Vos missions :Installer et configurer nos solutions sur site.Former les utilisateurs...
-
Technicien Support Client N1
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc matys Temps pleinMatys se démarque par sa capacité à offrir une chaîne de valeur complète, couvrant non seulement les services d'ESN traditionnels en développement logiciel, mais aussi le support technique, et l'assistance commerciale.Animée par une forte culture entrepreneuriale centrée sur l'excellence, Matys a rejoint l'écosystème Cegid en 2025, un leader des...
-
Technicien Informatique – Spécialiste VOIP
il y a 2 jours
Rabat, Rabat-Salé-Kénitra, Maroc Ecomubcall Temps pleinECOMUB recherche un Technicien Informatique – Spécialiste VOIP afin de renforcer son équipe technique. Le poste consiste à assurer la maintenance informatique générale tout en garantissant la performance, la stabilité et la qualité des systèmes VOIP utilisés par les équipes (call center, support, opérations).Missions principales1. Gestion et...
-
Urgent Opportunity: IT Specialist
il y a 2 jours
Rabat, Rabat-Salé-Kénitra, Maroc Fortrade LTD Temps pleinAs an IT Specialist, you will be responsible for ensuring the efficiency, reliability, and security of all IT systems and infrastructure across our Moroccan office. This role requires a highly skilled and experienced professional (3+ years) with a strong technical background, proactive problem-solving ability, and a passion for operational excellence. You...
-
Senior SEO Manager
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc Hellomaterials Temps pleinWe're Hiring a Senior SEO Manager | Rabat (Onsite)Blogmerce HQ is looking for a highly experienced Senior SEO Manager to build and lead the full SEO strategy for HelloMaterials, our fast-growing outdoor and hunting e-commerce brand. This is a senior leadership role for someone who can drive organic growth from the ground up, manage a full SEO team, and take...
-
Customer Quality Leader
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc Segula Technologies Temps pleinDescription de l'entreprise SEGULA Technologies Maroc est une filiale du groupe international SEGULA Technologies, spécialisée dans l'ingénierie et le conseil en innovation. Présente au Maroc depuis 2004, l'entreprise dispose de bureaux à Casablanca, Agadir et Tanger, et intervient principalement dans les secteurs de l'automobile, de l'aronautique, du...
-
Branch Manager
il y a 16 heures
Rabat, Rabat-Salé-Kénitra, Maroc Otis Elevator Co. Temps pleinDate Posted: Country:MoroccoLocation:Sec 13, Block D, Rue Achih, RabatBranch Manager (h/f/x)– MarocOtis développe son activité et recherche un Branch Manager (H/F/X) pour intégrer notre Agence de Rabat.Votre priorité est de piloter l'activité sur une zone élargie, gère son P&L et met en œuvre la stratégie définie par le Directeur Régional et de...
-
Branch Manager
il y a 15 heures
Rabat, Rabat-Salé-Kénitra, Maroc OTIS Temps pleinDate Posted: Country:MoroccoLocation:Sec 13, Block D, Rue Achih, RabatBranch Manager (h/f/x) – MarocOtis développe son activité et recherche un Branch Manager (H/F/X) pour intégrer notre Agence de Rabat.Votre priorité est de piloter l'activité sur une zone élargie, gère son P&L et met en œuvre la stratégie définie par le Directeur Régional et de...
E-commerce Customer Support Specialist
Il y a 39 minutes
Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.
Job Title:E-commerceCustomer Support SpecialistLocation: Remote
Time Zone: US Time Zones (EST–PST)
We are looking for an E-commerce Customer Support Specialist to deliver exceptional customer experiences across digital channels. This role focuses on resolving customer issues, supporting online purchasing journeys, and ensuring smooth post-purchase support while working closely with internal teams.
Key Responsibilities- Handle customer inquiries related to products, orders, payments, returns, and exchanges
- Provide clear, accurate, and empathetic support via email and chat
- Maintain detailed ticket documentation and customer records
- Collaborate with Operations and Fulfillment teams to resolve issues
- Follow established support processes and quality standards
- Identify opportunities to improve customer experience and support workflows
- Experience providing customer support for e-commerce or online retail businesses
- Strong written communication and problem-solving skills
- Prior experience working remotely is mandatory, including fluency with remote collaboration tools such as Slack, Zoom, Google Workspace, Asana (or similar), and experience working with US or UK-based companies; applications without this experience will not be considered
- Ability to manage multiple tickets and priorities effectively
- Customer-first mindset with attention to detail
- Experience working with international customers
- Familiarity with CRM or helpdesk systems
- Experience contributing to FAQs or help center content
- Support Platforms: Zendesk, Gorgias, Freshdesk
- E-commerce Platforms: Shopify or similar
- Collaboration: Slack, Zoom, Google Workspace
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
